The flat rate for water in the city is $12 that's the standard for two thousand gallons of water per month. Sewage is $9 and garbage is a little more than $13. So why are residents paying hundreds of dollars for one month of city services?
"It has went up from $150 to $170 and now it's like $350 dollars. To be exact Candle and Kenny Carr were charged $434.45 for this month's water bill. For about four to five months the bill has steadily increased. The city sent a meter reader to check for leaks.
"He did say that he did read it.... he did not see any concerns where a leak would be...and that it was right," says Candle. "It can't be right, there's no way we can go from just say $186 to $350 dollars," says Kenny.
According to this month's bill the city is charging the Carr's for last month's water bill as well.
"I really don't know what they're going to do about that," says Candle.
Carr says that last month's bill was paid. They said they use about 6 thousand gallons of water a month for their family of five. According to the city's ordinance once a resident passes the 2 thousand gallon standard rate. Residents are charged 4 dollars and 50 cents per thousand gallons of water.
Lumberton Mayor Miriam Holder refused to go on camera, but she says the high bills are because of a computer glitch in the system. When asked about refunds for the people who paid hundreds of dollars for water. She said that the city is not making people pay for water that they do not use.